Reference

What pg1000 Does With Your Personal Information

This Privacy Policy covers how we collect, use and protect the information you share when you open an account or transact on pg1000.

Account data handled with careWallet info for DANA, OVO, GoPay protectedYour rights are real and actionableNo data sold to third partiesContact us any time to request access

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PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to see what data we hold, ask us to correct something, or request deletion, our support team handles privacy requests directly. Reach out through any of the channels below and tell us what you need — we will respond with the specific data held on your account and the steps we are taking.

Team online

Live Chat

Start a live chat session from the pg1000 site. Give us your registered email and the nature of your data request so we can locate your account quickly.

Email Support

Send your privacy request by email with your account details and what you are asking for. We confirm receipt and respond to data access or deletion requests directly.

Account Settings

Some data changes — like updating your phone number or linked e-wallet — can be made directly inside your account settings without contacting support at all.

HOW WE PROTECT IT

Data Handling, Cookies and Account Security

We use a combination of technical controls and operational discipline to protect your information. Accounts are secured with OTP verification on login, and any linked payment method — DANA, OVO, GoPay — requires re-verification before a withdrawal is processed. Here is how we handle each key area.

Cookies and Tracking

We use cookies to keep your session active and remember your device. You can manage cookie preferences through your browser settings at any time without losing your account access.

Data Retention

Account and transaction records are retained for as long as your account is active and for a period after closure as required under applicable local regulations. Wallet reference data is not kept beyond that window.

Account Security

OTP verification applies at login and at withdrawal. If we detect an unusual IP or device on your account, access is flagged and you will be asked to re-confirm your identity before proceeding.

Third-Party Sharing

We share data only with payment processors that handle your DANA, OVO or GoPay transaction, and only to the minimum needed to complete it. We do not sell your data to advertisers or data brokers.

What Data We Collect and Why

pg1000 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you register, we collect your name, email address, phone number and the payment method you link — whether that is DANA, OVO or GoPay. This information lets us verify your account, process deposits and withdrawals, and reach you if there is an issue with a

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transaction. We also collect device and session data — browser type, IP address, and page interaction logs — so we can keep the platform stable and detect unusual access patterns that may signal unauthorised login. Payment data related to your DANA, OVO or GoPay wallet is
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handled only to the extent needed to complete the transaction; we do not store your full wallet credentials. If you contact our support team, the conversation is logged so we can follow up accurately. All data collection on pg1000 applies where local law permits. We do
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not knowingly collect data from persons who are not eligible to use the service under applicable local regulations. Availability of the platform depends on your jurisdiction and on local law in force at the time of access.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About Your Privacy on pg1000

These are the questions we get most often about how your data is managed on pg1000. Each answer is specific to how our account and payment systems actually work.

We collect your name, email, phone number and the e-wallet you link — DANA, OVO or GoPay. We also log device and session data for security purposes during your active session.

Yes. Contact us via live chat or email with your account details and a deletion request. We will confirm what data we hold and walk you through the deletion process within a reasonable timeframe.

Only with the payment processor completing your specific transaction, and only the minimum data needed. We do not share wallet details with third parties for marketing or any unrelated purpose.

We retain transaction and account records for the period required under applicable local law after account closure. Once that period lapses, the data is removed from active systems.

Log in and go to your account settings. Some changes require OTP verification to the existing number or email first. If you have lost access, contact support directly via live chat.

We use cookies to keep your session active and to detect security anomalies. You can adjust cookie settings in your browser, though turning off all cookies may affect how the account session behaves.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoAbout Us InfoPg1000 Glossary

What pg1000 Does With Your Personal Information

How to Reach Us About Your Data

Live Chat

Email Support

Account Settings

Data Handling, Cookies and Account Security

Cookies and Tracking

Data Retention

Account Security

Third-Party Sharing

Common Questions About Your Privacy on pg1000

01 What personal data does pg1000 collect when I open an account?

02 Can I ask pg1000 to delete my account data?

03 Does pg1000 share my DANA, OVO or GoPay wallet details with anyone?

04 How long does pg1000 keep my data after I close my account?

05 How do I update the phone number or email linked to my pg1000 account?

06 Does pg1000 use cookies, and can I turn them off?

Privacy Policy

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